Complaints and claims

Basic information

Business name: Mýto EU s.r.o.,
Registered office address: Školská 3, 110 00 Praha 1, Česká republika
ID: 21796858
Legal form: limited liability company
Registered in the Commercial Register: by the Municipal Court in Prague, Section C, Insert 406606/MSPH

Complaints

For the fastest possible processing of complaints, we recommend using the contact form, email: info@e-matricak.hu or complaints can be sent in writing to Školská 3, 110 00 Praha 1, Česká republika. More information can be found in the general terms and conditions.

Contact, complaints, alternative dispute resolution

Contact: tel. +420 212 240 561, or email: info@e-matricak.hu

Complaints: email: info@e-matricak.hu

Alternative dispute resolution: any disputes can also be resolved out of court. In this case, you can contact an out-of-court dispute resolution body, such as the Czech Trade Inspection Authority or you can resolve the dispute online via the dedicated ODR platform (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage) . More information on out-of-court dispute resolution can be found here. Before proceeding to an out-of-court dispute resolution, we recommend, in view of our experience, to resolve the situation with us first.

Bank account

Mýto EU s.r.o.
CZ39 0800 0000 0065 8280 7329
GIBACZPX